FAQ

If your questions are not answered in the FAQ section below, please do not hesitate to contact us be email, speak to an advisor over the phone or use live chat.

Do You Provide National Coverage?

Yes, we do! MALA cover every corner of the UK.

Is planning permission required for a Mala Structure?

In most cases planning permission will not be required for your MALA construction. It is most likely that your building or deck will fall under permitted development guidelines. To help you understand planning and the associated permitted development guidelines our planning consultants are happy to help where necessary.

Is your investment built on solid foundations?

We are different, we are not like most construction companies and that is why we guarantee a MALA structure against rot for 25 years. In reality we could guarantee our buildings for 99 years but that would be unbelievable, but true! You’re making an investment that will enhance your life and your property, the last thing you need in years to come is the very foundations of that investment rotting. Please see T&C’s for mor information.

We use modern construction methods to install load baring galvanised steel ground screws (they are tree friendly too, no trees are harmed in the installation process) and the floor frame is also constructed from steel. Not rotting, no warping no worrying, just a construction built to last a lifetime.

How do I look after the exterior cladding?

The good news is that our composite cladding requires zero maintenance, just sit back and watch it improve with age.

What guarantee do Mala come with?

MALA provide one of the longest structural guarantees available of 25 years. Our cladding, decking and door systems are all, grown, manufactured or built to last a lifetime. Our range is hugely popular these days, so invest in one that will stand the test of time.

Before the Mala Install Team visit?

At MALA we take control of all eventualities to ensure your build runs trouble free and without unforeseen issues, causing you stress or delay. Initially we will ask you to send us a video of the location of your new building/deck and access (your garden and the entrance to it). We will then be able to make an assessment of the area where the room is to be sited, where the foundations are to be built and installation of services such as electrics (and water and sewerage if required). If from the video we feel a pre-site visit is necessary then we can visit to prepare a site assessment.

What else to tell us?

Are you using your Mala building for heavy gym equipment, a large dance floor, a bar with pool table etc? If you are simply tell us and we will provide further load baring supports to both the foundations and the steel floor structure if necessary.

How long does it take to have a Mala construction?

The fastest way to have a MALA product is to select a standard size and you can literally have your room in a s little as 4 weeks. If you’re looking for a bespoke size or design then our design and build team will be able to provide you with a lead time. We can assure you that MALA understand that a client wants their room in rapid time and we do everything to ensure that happens.

How do I pay Mala

You can place your order and start the ball rolling with a 10% deposit of the total cost of your project. Two stage payments can then be made at commencement of build stage with the final payment made on completion of the build.

What are my internal walls and floor finished in?

Unless otherwise specified your Mala building comes with a high quality click flooring system. Click flooring provides a luxury look and feel and is durable, warm and water resistance, making it an excellent choice. Various designs are available for you to choose from and were confident you’ll find one that suits your taste, if not speak to the Mala Build Co-ordinator.

The interior walls and floors are plastered and finished in white emulsion as a standard, we like light and bright but feel free to specify your own colour choice.

Can I have extra windows or rooflights

Yes you absolutely can! Our buildings come with bifold doors and a window as standard but if you would like to add more windows or even add a rooflight then that can be added as an additional option with ease.

What can I have have my building exterior clad in.

If it’s a MALA room you are having then these come with our highly desired clad as standard. If you are having an annexe or extension though we have additional options of brick, porcelain or render to use as an alternative. Unless you are looking to match a material into an existing building though we highly recommend our signature range clad. It really does stand out as a superb addition to your space.

Is my Mala heating system Smart?

Mala buildings are installed with smart panel slimline electric heating systems. Highly efficient, fully programmable and controllable from thermostat, we even have an option to control your room temperature from your phone if required. You’ll always be warm and snug in a Mala building.

As an additional item we can also install a beautiful wood burner for you to sit in front of and sooth the winter nights away. Your local council may have various requirements or restrictions in place which your Mala planner would investigate and discuss with you.

What about lights and sockets?

A Mala building is fitted with our standard electrical pack. This comprises of interior recessed energy efficient and dimmable interior ceiling spot lights and double electrical and USB sockets to each corner of the room. The exterior of a Mala building has recessed pelmet lights and ‘welcome’ up and down lighters, situated at either side of the doors. The standard electrical pack can be upgraded to include colour changeable mood lighting both for the interior and exterior, and lighting that is controllable from your phone. Your external light fittings also come in a range of coloured fittings, standard stainless and optional black and rose gold. Your Mala building is fully wired to create what every mood or environment is required.

Does a Mala building have a security system?

Yes, Mala provide the additional option to have both wireless alarm systems and cameras that can operate through your phone.

Is a Mala building soundproofed?

A Mala building comes fully soundproofed which is more than sufficient for most usages. If, however your Mala building is to become centre stage for the next rock band or a full-on movie night cinematic sound room, then additional sound deadening soundproofing can be added as an option.

Is Solar power an option?

Solar panels can be installed as an additional option, and for some rooms situated in bright areas this can be worth considering not only to reduce your energy cost but also be environmentally friendly.

Will I have Wi-Fi?

Many Mala buildings are located close enough to the router in the main house to logon to your home network – can you get a wi-fi signal on your phone where you would like you new building sited? Alternatively, as part of the upgraded electric pack we hardwire your internet into your building.

Can I have any size, shape or configuration?

You can have exactly what you want and our design and build team are here to ensure you achieve that. If our standand range doesn’t have the size or shape you are looking for then please speak to us. We will discuss your requirements and provide a drawing to build your Mala dream.

We’ve had a bad experience with builders?

We’re sorry to hear that, and it’s a real shame this is more common than it should be. We are skilled designers, planners and trades people, polite and courteous and respect the fact that we are working in your garden. We provide you with a programme of works so you know exactly what is happening on which days, we are considerate, we are not the muddy boot brigade and every install is overseen and signed off by a director who is always at the end of the phone. We know our buildings will put a big smile on your face why spoil that with a substandard service!

Does the Mala Installation Team work at weekends?

We all need to rest and try to avoid weekend working where possible and in preference all retreat to our Mala building for the weekend. If there is a specific working schedule you would like us to accommodate please speak to your Mala Build Coordinator.